Help Center
Find answers to common questions
Getting Started
Create an account as a buyer or seller. Buyers can browse, save favorites, and contact sellers. Sellers can list vehicles after completing verification.
How to Buy
Browse listings using filters (brand, price, fuel type, location). Tap "Buy Now" or "Request Contact" on a vehicle page. You'll be connected with the seller via in-app messaging.
How to Sell
Go to "Sell" tab, complete seller verification (ID + selfie), then list your vehicle with photos, specs, and price. Buyers will contact you through the platform.
Payments
Subscriptions and verification fees are paid via MTN MoMo. You'll receive a prompt on your phone to approve the payment. No card details are stored.
Messaging
Once a buyer places an order or a seller subscribes, both parties can chat in real-time through the Messages section.
Account Issues
Forgot password? Use "Forgot Password" on the login screen. To delete your account, go to Profile > Preferences > Delete Account.
Contact Support
Email: info@inzira.co
WhatsApp: +250 788 307 583
Or use the in-app Contact page.
